Shipping timeframes

Shipping timeframes displayed on the website (e.g. typically ships in 2-5 days) are typical timeframes, not guaranteed timeframes. 

orders that are placed after 1pm EST M-F may not be able to ship the same day.

Returns Process

• Obtain a return authorization number (RMA) from the customer service department. To expedite the process please complete the form below and email the completed PDF to: Info@toplifeproducts.com. 
• RMA Request Form
  
  
• Don't edit the file before you make a copy 
• Return authorization number must appear on each returned package
• Return the merchandise to the location given by the customer service department
• Keep a record covering the shipment of returned merchandise (this is for your protection in case you need to get a proof-of-delivery from the shipper)
• No unauthorized return will be accepted
• No returns will be accepted after 30 days
• Top Life charges a 25% restocking fee for returned merchandise in resalable condition
• The customer is responsible for return shipping expenses unless the merchandises is received as a result of Top Life ’s error
• Top Life will credit you for returned merchandise as soon as return is received and processed it might take couple of days to shown up in you balance